Sub-Zero & Wolf Repair in Manhattan & Brooklyn
Independent specialists exclusively for Sub-Zero refrigeration and Wolf cooking appliances. Same-day service, OEM parts on every truck, fully insured with proper COI ready for any luxury building.
Factory-trained techs with 5 to 15+ years on Sub-Zero and Wolf
Our techs aren't generalists — every dispatcher on our team specializes in Sub-Zero, Wolf, and the related premium brands. Most carry 10 or more years of hands-on experience. New hires train for months before working solo. The result: most repairs done on the first visit, with the right parts and the right answer.
- Factory training — Sub-Zero, Wolf, and refrigeration system certifications
- 5 to 15+ years of experience — every tech who comes to your home
- OEM parts only — never aftermarket on a premium built-in refrigerator or a premium pro range
- Same crew, every time — repeat visits go to the tech who knows your unit
- Manhattan COI ready — fully insured for high-rise and co-op buildings
- 180-day warranty on every parts-and-labor repair we do
No surprises. Flat rate, written quote, real warranty.
Flat Service Call
On-site diagnostic, fault history pull, manifold-gauge testing. Credited toward your repair.
Parts Only
Never aftermarket on a premium built-in refrigerator. Sub-Zero and Wolf factory-spec parts. Source-documented.
Day Warranty
Every parts-and-labor repair. Six months of coverage. If it fails, we come back free.
Annual Maintenance
Vacuum condenser, filter swap, hinge adjust, full diagnostic. Catches problems before they cost you.
What NYC owners say about us
4.9★ average across 5,000+ happy clients since 2011. Below are recent representative comments — all from verified service visits.
"Same-day Saturday call for a Wolf range that died mid-dinner-party. Tech showed up in 90 minutes, diagnosed the convection fan motor on the spot, had the part on the truck. Dinner went on as scheduled. Real professionalism."— Adam K., Tribeca
"My 18-year-old Sub-Zero BI-36 was warm. Three other companies told me to replace it (tens of thousands). These guys diagnosed a failed defrost heater, replaced it for under [on-site quote]. Working perfectly six months later. Honest people."— Sarah M., Upper West Side
"My Sub-Zero 424 wine cooler was drifting warm. 400+ bottles of wine, including some serious Bordeaux. They came same-day, fixed a thermistor failure, walked me through what was happening. Wine fine. Quote was written and exactly what I paid."— David W., Scarsdale
"We use them for both our Manhattan apartment and our Tenafly house. Sub-Zero, Wolf, wine fridge — they service everything. Annual maintenance plan is the smartest $250/year I spend on the house. Catches things before they're expensive."— Jennifer L., Tenafly, NJ
"Wolf double oven had an E1 error code. They diagnosed and fixed in one visit, gave me the actual story of what happened (not just a part swap). 180-day warranty, no nonsense. The way appliance service should work."— Michael R., Park Slope
"They were on time, professional, fixed our Sub-Zero ice maker for less than the other quote we got, and the tech took time to show us how to maintain the water filter. Will definitely use them again."— Rachel B., Brooklyn Heights
We don't fix generic brands. Just these two.
By focusing exclusively on Sub-Zero and Wolf, our technicians know every model, every error code, and every common failure point — from older classic units through last year's models.
Sub-Zero Refrigeration Systems
Built-in and integrated refrigerators, wine coolers, ice makers, undercounter units, and freezer drawers.
- Not cooling
- Compressor failure
- Sealed system leaks
- Ice maker issues
- Wine cooler service
- Control board
- Door & gasket
- Temperature drift
Wolf Cooking Appliances
Gas and dual-fuel ranges, rangetops, cooktops, wall ovens, steam ovens, and warming drawers.
- Burner won't ignite
- Oven not heating
- Infrared broiler
- Convection fan
- Touch controls
- Gas valve service
- Door hinge & spring
- Induction faults
Built for premium service in NYC.
Most appliance companies try to fix every brand. We don't. Four things we focus on relentlessly — by saying no to everything else.
Same-Day Service
Call us and we'll come the same day. Weekends and evenings included. Emergency response available 24/7.
Every Call Answered
No voicemail. Ever. We answer 24/7 and confirm appointments within 10 minutes.
Fully Insured · COI Ready
Proper COI sent in 30 minutes for any luxury building. Doorman protocol followed every time.
OEM Parts on Truck
Common parts ride with us. Most repairs finished on the first visit. Special orders in 1–2 days.
One service call. No surprises.
A flat $125 service call covers your complete on-site diagnostic — applied in full to your repair when you move forward. Same rate for any visit, any time.
What's included
A complete on-site diagnostic. A factory-trained technician arrives at your home, fully assesses the issue, and provides a written, itemized repair estimate — all for a flat $125.
Credited toward your repair. When you move forward with the work, the full $125 is applied to your repair total — so the visit effectively pays for itself.
One flat rate, any time. Same-day, weekend, evening, or emergency — the service call is always $125. No tiered pricing. No after-hours surcharges.
Call to cold. Usually one visit.
Our process is designed around one rule: respect your time. Most repairs are completed on the first visit.
You Call
We answer immediately, ask for model, problem, and your building, then confirm the service fee and schedule a 2-hour window.
~3 minWe Arrive
Marked van, technician name texted ahead, shoe covers and floor protection at the door. COI sent to the super before we arrive.
Same dayDiagnosis & Estimate
We diagnose the exact problem and give you a written, itemized estimate. You approve the work on the spot or take time to think.
~30 minThe Repair
Common parts ride with us — most repairs complete the same day. Sealed-system work or rare parts scheduled within 48 hours.
1–2 visitsReal work. Real photos.
A sample of recent jobs completed across Manhattan and Brooklyn. Building names omitted for privacy — neighborhoods shown.
Built-In Top Compressor Service
Upper East Side · Compressor & control board replaced · 4 hours
Dual-Fuel Range Diagnostic & Repair
Tribeca · Spark module & igniter replaced · 1.5 hours
Sealed System Compressor Replacement
Park Slope · Compressor, dryer & refrigerant recharge · 5 hours
Oven Element & Igniter Service
Brooklyn Heights · Bake element & ignition switch replaced · 2 hours
Integrated Refrigerator Component Service
SoHo · Evaporator fan motor & thermistor replaced · 2.5 hours
Cooktop Burner Assembly Rebuild
West Village · Burner heads, spark electrodes & gaskets replaced · 2 hours
Where we drive.
Manhattan and Brooklyn are our primary same-day zones. Westchester, Nassau, Bergen NJ, and select Queens neighborhoods serviced by appointment.
Manhattan
PrimaryBrooklyn
PrimaryWestchester County
By appointmentNassau County
By appointmentBergen County, NJ
By appointmentQueens (select)
By appointmentWhat NYC clients tell us.
Selected reviews from real customers across Manhattan and Brooklyn.
"Our Sub-Zero 648 stopped cooling Friday night before a dinner party. They were at the building by 9am Saturday with the compressor on the van. Fixed the same day, party went on."
"A 'factory authorized' company misdiagnosed our Wolf range and quoted us for a major repair. These guys came out, found the right problem at a much lower cost, and fixed it the same day."
"COI sent within 20 minutes. Building rejected the first version for wrong language — they had it corrected in an hour. Doorman didn't even hold them up. This is how building work should go."
"Told me the service call fee up front. Other companies hide that until they're standing in your kitchen. I respect honest pricing more than 'free quotes'."
"Wolf wall oven door spring snapped, the door was hanging open. They had the OEM spring with them and finished in 40 minutes. Cheaper than I expected too."
"Used them twice — first for the ice maker, again for the wine fridge. Same tech both times, knew the building, knew my units. That continuity matters."
Manhattan, Brooklyn, and the surrounding luxury communities trust us with their Sub-Zero and Wolf appliances.
Schedule your service visit.
Pick a time that works for you and we'll confirm within minutes. For fastest service, call us directly at (646) 863-5411.
How it works
Pick your appliance, choose a 2-hour window, and our dispatcher will confirm by text and email within 15 minutes during business hours.
- Confirmation within 15 minutes
- Same-day appointments often available
- $125 flat service call confirmed before booking
- COI ready in 30 minutes for any building
Troubleshooting before you call.
Honest guides written by our technicians — covering common failures, error codes, and what repairs actually cost. Read first, save a service call.
Sub-Zero Not Cooling: Diagnostic Guide
Five most common causes and how to identify which one applies to your unit.
ReferenceSub-Zero Error Codes Reference
Every Sub-Zero error code, what it means, and whether you need a technician.
ReferenceWolf Oven Error Codes (F1–F8)
Complete reference for Wolf F-series codes — what they actually mean.
Wolf Burner Won't Ignite
Igniter, spark module, gas valve — how to tell which one is the problem.
How Much Does Sub-Zero Repair Cost?
Full breakdown of common Sub-Zero repair costs in NYC, with real ranges.
EssentialAnnual Maintenance Guide
The maintenance routine that extends your luxury appliances by 5+ years.
Questions we actually get.
How does the $125 service call work?
Can you quote a repair price over the phone?
Do you carry a COI for my building?
What if you don't have the part I need?
What's covered by your warranty?
Do you work on other premium brands?
What areas do you service?
How quickly can you come out?
Your Sub-Zero or Wolf needs work?
Call now. We answer every call — no voicemail, no callback queue. Same-day service available in Manhattan and Brooklyn. Weekend and emergency service on call 24/7.
(646) 863-5411